Important shipping, collection, and liability terms every Flashship customer should know before sending or collecting packages.
Therefore, we may dispose of packages that remain uncollected after 30 days without prior notice.
Additionally, customers must collect old packages before they can request new packages.
However, we do not take responsibility for packages customers leave outside our warehouse.
Furthermore, we do not take responsibility for packages the shipper or seller misdelivers or fails to confirm.
Moreover, we do not take responsibility for packages delivered outside our working hours.
Therefore, we do not accept responsibility for any loss, damage, or misdelivery of packages under certain circumstances.
we charge JMD $500 to process improperly addressed packages due to additional labor. Thus, ensure you address all packages correctly and include your mailbox number.
Additionally, we process package location switch requests within 5 business days and charge a fee of JMD $500.
we classify packages marked “Delivered” but not received in our warehouse as unknown or misdelivered.
We charge customs fees on items that cost USD$100.00 and more.
No credit card? No problem.
We charge only 4% of the total value of your intended purchase which also includes, shipping from your online store to our warehouse in Florida. Please note that payment has to be made to use our card before any purchases are made.
Yes, please upload all invoices to our website. Sign into your Flash Ship account and attach the invoice from there. Jamaica Customs requires invoices to determine customs duty. Please convert invoices to PDF if you can.
